Search Content


Featured Content


Content Categories



Ubiquity

I'm writing this post sitting by the pool in Ko Samui, Thailand looking out across the bay where the locals are fishing in a flat sea from small traditional boats - I'm here for a good friend's wedding. Samui is a little island off in the gulf of Thailand off the southeast coast of the country.

And on this tiny little island in the middle of nowhere sitting by the pool I have my choice of at least 20 different wi-fi hotspots with 24x7 high speed Internet.

Just before writing this I quickly checked Salesforce to look at our sales pipeline and logged into Intacct to check our executive dashboard and to approve expenses reports for my team. Before that I used skype to have a video call with my wife and six year old twins back in Palo Alto.

Just a couple of years ago this would have been impossible. It was unthinkable to access the company financial and CRM systems from outside the office, much less poolside from a remote island in southeast asia. And personal video calls were science fiction.

I can't think of a clearer example of how the combination of on-demand business applications, collaborative technologies and ubiquitous Internet access are going to transform the way we live and work.

Related Customer Relationship Management Articles

Sales & Marketing People - tell us about your CRM!


I’m writing to ask you about the CRM tools that you use, so that we can make an informed decision and share some knowledge with the community. As I’m also doing some due diligence for Adaptive Path, I can also share some of what...

Read more about Sales & Marketing People - tell us about your CRM!...

Say Goodbye to Done


I found this recent paper published by the Nokia Research Center (via Putting People First) an extremely interesting read. It echoes and builds on some thoughts Ive been having recently about mobile user experience and interaction design....

Read more about Say Goodbye to Done...