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The Best Web Polling Software


If you are looking to add an online poll to your website or blog, this comprehensive review of all popular web polling software will help you make the right...
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The "GOP" Gets the New Way of Computing


While Appirio will remain decidedly bipartisan for the foreseeable future, we got caught up in the energy and excitement of the Republican National Convention (RNC) this week in Minneapolis-St....
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Krugman's Nobel Winning Theory and Software Indust


Paul Krugman won the Nobel in Economics today. Before you jump, I know its not a real Nobel prize. I have enjoyed his writings on New York Times along with other favorite economists like the one's behind Cafe Hayek - who funnily enough or sadly...
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CRM and improving order fulfillment...


As Ive touched on in previous posts, the art of getting value out of CRM is to embed key business processes within the technology. While a lot of attention gets paid to sales and marketing processes, downstream areas, such as order fulfilment,...
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Chav-gate


In a recent post on CRM and social networking, I suggested that the growth of forums, blogs, wikis etc. will mean companies have to pay greater attention to the customer experience, because never before have customers had as much scope to broadcast...
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Parsing The Cloud


Dan Woods provides an interesting analysis in Forbes, Parsing The Cloud, on where Cloud Computing may be going next. He makes a good case that the cloud will become more complex and diverse. He offers four drivers of this diversity. ...
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